Smiths RespondeR RCI™ Maintenance Management, Support, and Repair

RespondeR Highlights

Portable solids and liquids Raman spectrometer that can identify over 16,500 chemicals and offers point-and-shoot capability to sample through plastic and glass.

KD Analytical supports Smiths RespondeR RCI™

KD Analytical Maintenance Management is a suite of services that can save you money and time while helping to guarantee the readiness of your Smiths RespondeR RCI™ and all of your analytical instruments.

• ReadiTrak web-based asset readiness manager tracks instrument status, preventative maintenance, repair history, and maintenance costs of your RespondeR RCI instruments and virtually any other gear your count on to do your job.
• One-call, 24x7x365 reachback support for RespondeR RCI and all of your instruments, regardless of manufacturer. Our analytical instrument experts help you complete most maintenance over the phone, saving you money.
• Expert repair for your RespondeR RCI provided by our support center. And, we manage OEM/warranty repairs when needed, eliminating headaches and reducing downtime for your team.