INFICON HAPSITE® Smart GC/MS Maintenance Management, Support, Repair, and Training

HAPSITE® Smart Highlights

• Easy and dependable on-site analysis for VOCs
• Engineered for the field - Lightweight and Portable
• Battery operated
• Speciate and Quantify VOCs in minutes
• Direct Sampling capabilities
• Compare all models

Overview of upgrades

The Smart upgrade improved usability of the instrument in a number of ways and has significantly improved user satisfaction. The Smart had very few hardware changes. It was primarily focused on the software and user interface. The front panel was modified to be a larger display and added a real time chromatogram with real time library searching and reporting. Prior to this, the user would have to wait until the end of the run to see if anything was present and what the substance might be, unless they were connected to the computer. Another big change was that the Autotune program was fixed so that it worked properly and was incorporated into the normal startup.

HAPSITE Smart Technical Support FAQs

• My computer is not communicating with the HAPSITE Smart, what should I do?
• Communication between the HAPSITE Smart and the computer is sporadic, what should I do?
• My HAPSITE Smart will not run due to the following error message: “MS Pressure High” or “Ion Pump Failure”. What can I do?
• More HAPSITE Smart FAQs...

HAPSITE Smart Training

KD Analytical provides training for the Inficon HAPSITE in our HAPSITE Basic Training, HAPSITE Advanced Training, and as part of our Integrated Survey Course.

HAPSITE Smart Maintenance and Repair

KD Analytical Maintenance Management is a suite of services that can save you money and time while helping to guarantee the readiness of your INFICON HAPSITE Smart and all of your analytical instruments.

• ReadiTrak web-based asset readiness manager tracks instrument status, preventative maintenance, repair history, and maintenance costs of your HAPSITE instruments and virtually any other gear your count on to do your job.
• One-call, 24x7x365 reachback support for HAPSITE and all of your instruments, regardless of manufacturer. Our analytical instrument experts help you complete most maintenance over the phone, saving you money.
• Expert repair for your HAPSITE provided by our support center. And, we manage OEM/warranty repairs when needed, eliminating headaches and reducing downtime for your team.
• Customized Inficon HAPSITE GC/MS Training.
• Rent a HAPSITE® for as low as $550/day.