INFICON HAPSITE® ER Maintenance Management, Support, Repair, and Training

HAPSITE® ER Highlights

• Fast, confirmatory results in the field directly comparable to laboratory GC/MS data.
• Universal interface allows for acessory expansion without a hardware change to HAPSITE.
• Simple operation for even basic skill levels with minimal training.
• Clear, color indicators of sample identity and level of danger
• Compare all HAPSITE models

Overview of upgrades

The latest incarnation of the HAPSITE® is the ER. Besides changing the color from the familiar yellow to a military green, the big focus on this platform was to increase the range of chemicals the instrument could detect. According to INFICON, the ER can detect chemicals with boiling points as high as 300°C where the Smart Plus topped out at about 250°C. They achieved this primarily by removing the precolumn, shortening the analytical column and getting rid of some inherent cold spots in the system. The ER is also supposed to allow for some additional inlet options coming in the future. Another behind the scenes feature is better management of the NEG pump that may at least double the life of the pump.

HAPSITE ER Technical Support FAQs

• What do I do if the touchscreen is not working on my HAPSITE ER?
• My computer is not communicating with the HAPSITE ER, what should I do?
• How do I create an Unknown Identification Report on a HAPSITE ER?
• More HAPSITE ER FAQs...

HAPSITE ER Training

KD Analytical provides training for the Inficon HAPSITE in our HAPSITE Basic Training, HAPSITE Advanced Training, and as part of our Integrated Survey Course.

HAPSITE ER Maintenance and Repair

KD Analytical Maintenance Management is a suite of services that can save you money and time while helping to guarantee the readiness of your INFICON HAPSITE and all of your analytical instruments.

• ReadiTrak web-based asset readiness manager tracks instrument status, preventative maintenance, repair history, and maintenance costs of your HAPSITE instruments and virtually any other gear your count on to do your job.
• One-call, 24x7x365 reachback support for HAPSITE and all of your instruments, regardless of manufacturer. Our analytical instrument experts help you complete most maintenance over the phone, saving you money.
• Expert repair for your HAPSITE provided by our support center. And, we manage OEM/warranty repairs when needed, eliminating headaches and reducing downtime for your team.
• Customized Inficon HAPSITE GC/MS Training.
• Rent a HAPSITE® for as low as $550/day.