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Save 30% on CBRNE Instrument Service. Guaranteed.

We’ve Redefined CBRNE Service Contracts.

KD Analytical CBRNE Support Center is the money-saving alternative to OEM service contracts. Our comprehensive technical support, instrument repair and training solution helps CBRNE responders improve their capability and readiness while saving time and money. We guarantee 30% savings compared to your existing OEM service contracts.

  • 24/7 telephone & web support with our CBRNE experts.
  • Quick response times.
  • 5-day turnaround target for repairs
  • Repairs double-checked and guaranteed.
  • Extensive Knowledge Base of CBRNE instrument FAQs.
  • Support and repair of all analytical detection technologies.
Get Started

Switch to a New Level of Service.

Switch to a KD Analytical instrument service contract and you’ll not only save money, but also get better, faster service. Our plan includes all technical support and repairs for your instrument with no hidden costs. You’ll also get access to ReadiTrak™, our web-based application that provides a fast and easy way to track equipment and support requests, manage maintenance and repairs, and access training materials and instrument documentation—anytime, from anywhere.

How We Save You Money.

60% of issues resolve over the phone or webOur philosophy is simple: Keep equipment in the hands of the responder and in peak operating condition. We do it by resolving issues in the quickest, most cost-effective way possible. It begins with superior web-based training materials, vast knowledge base, and world-class technical support that help your team keep their instruments up and running.

When you do encounter an issue that you can’t fix yourself, send the instrument to us, and we’ll repair it more quickly and at a lower cost than the OEM. If we need help from the OEM—and that’s not very often—we’ll manage the OEM service for better results with no markup.

About Our Service Centers.

KD Analytical service centers are conveniently located at the DoD Center of Excellence at Blue Grass Station in Lexington, KY and at our National Capital Region Office in Alexandria, VA. We are ISO 9001:2008 certified, and our Lexington facility holds a radioactive materials license.

Start Saving 30% on Instrument Maintenance

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